Rocky Mountain Diner
800 18th St # 100
Denver, Colorado 80202
USA
Phone: 303-293-8383
Denver, Colorado 80202
USA
Phone: 303-293-8383
Food | - |
Service | - |
Ambiance | - |
Overall: | - |
Location & Nearby Info
The Broker0.04 mi
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Café 21 Express0.06 mi
Le Peep0.06 mi
Mandarin Gardens0.06 mi
Quizno's0.06 mi
RC Coopers Deli0.06 mi
Seattle's Best Coffee0.06 mi
Silk Road Restaurant0.06 mi
Starbucks0.06 mi
Cuisine:
Rocky Mountain Diner Description:
This is a modern-day bastion of western-wear and American comfort foods. The dishes here hold oodles of time-tested pleasures that seem as authentic as the atmosphere, making the RMD a safe bet for families and out-of-towners alike.
Reviews of Rocky Mountain Diner
Food okay, but Busser has attitude by Consumer007
2009-04-11 03:54:58.0
2009-04-11 03:54:58.0
Overall
Food
Service
Ambiance
Review :
Okay yes convenient, I realize they have fairly good reviews, so I am just going to relate what happened to myself and a friend today and let people draw their own conclusions.
Waitress was "officially polite", if you know what I mean. Said all the right things, just conveyed somehow behind it she really didn't want to be there. Fair enough yes some customers suck, and retail has long days.
The food tasted decent.
The objectionable part was the bus server. Right as I leaned over my plate to deal with a rib half in my mouth, she barrelled her hand through and snatched away my spare rib plate on the far side of me without asking or letting me at least lean back first, or asking me if I needed it. Really kind of shocked me. And she was gone before I could say anything. This also really offended my friend, so she called a waitress to complain, we thought that would be the end of it.
Then she does the same thing to my friend after supposedly being asked not to.
This time we called over the manager and let her know about it. My friend was polite but firm, doing all the talking UNTIL manager-ette says "She doesn't speak english, and you don't need to go there".
Well, if she didn't want that to be an issue, she shouldn't have brought it up and then told us not to talk about it. And even if you do speak the same language, you should try at least to communicate when you are taking away plates. That is a basic of any waitstaff, period. A GOOD manager knows that.
The best cooked meal in the world is worthless if you are just shoved around by waitstaff that can't or won't respond or listen to you.
Okay yes convenient, I realize they have fairly good reviews, so I am just going to relate what happened to myself and a friend today and let people draw their own conclusions.
Waitress was "officially polite", if you know what I mean. Said all the right things, just conveyed somehow behind it she really didn't want to be there. Fair enough yes some customers suck, and retail has long days.
The food tasted decent.
The objectionable part was the bus server. Right as I leaned over my plate to deal with a rib half in my mouth, she barrelled her hand through and snatched away my spare rib plate on the far side of me without asking or letting me at least lean back first, or asking me if I needed it. Really kind of shocked me. And she was gone before I could say anything. This also really offended my friend, so she called a waitress to complain, we thought that would be the end of it.
Then she does the same thing to my friend after supposedly being asked not to.
This time we called over the manager and let her know about it. My friend was polite but firm, doing all the talking UNTIL manager-ette says "She doesn't speak english, and you don't need to go there".
Well, if she didn't want that to be an issue, she shouldn't have brought it up and then told us not to talk about it. And even if you do speak the same language, you should try at least to communicate when you are taking away plates. That is a basic of any waitstaff, period. A GOOD manager knows that.
The best cooked meal in the world is worthless if you are just shoved around by waitstaff that can't or won't respond or listen to you.